Welcome to QVC (qvc-usa.com). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and content. By accessing or using qvc-usa.com, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of our website immediately.
1. Usage Agreement
1.1 Agreement to Terms
By accessing qvc-usa.com, you enter into a legally binding agreement with QVC, located at 1200 Wilson Drive, West Chester, PA 19380. These Terms constitute the entire agreement between you and QVC regarding your use of our website and supersede any prior agreements or understandings. Your continued use of the website signifies your acceptance of these Terms and any subsequent modifications we may make.
You represent and warrant that you are at least 18 years of age or have reached the age of majority in your jurisdiction, and that you possess the legal capacity to enter into these Terms. If you are accessing our website on behalf of an organization or entity, you represent that you have the authority to bind that organization to these Terms.
1.2 Acceptance and Compliance
You agree to comply with all applicable local, state, national, and international laws and regulations in connection with your use of qvc-usa.com. You acknowledge that QVC operates primarily within the United States and that our services are intended for users within territories where such services are legally permissible. You are solely responsible for ensuring that your use of our website complies with all laws applicable to you.
2. Permitted Use
2.1 License Grant
QVC grants you a limited, non-exclusive, non-transferable, revocable license to access and use qvc-usa.com for personal, non-commercial purposes in accordance with these Terms. This license does not include any right to: (a) resell or make commercial use of our website or its content; (b) collect or use product listings, descriptions, or pricing information for the benefit of competing businesses; (c) make derivative works from our website content; or (d) use data mining, robots, scraping tools, or similar data gathering methods.
2.2 Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing upon intellectual property rights of QVC or third parties
- Transmitting harmful code, viruses, malware, or any disruptive technologies
- Attempting to gain unauthorized access to our systems, networks, or user accounts
- Interfering with the proper functioning of the website or servers
- Impersonating any person or entity or misrepresenting your affiliation
- Harvesting or collecting information about other users without consent
- Engaging in any fraudulent, abusive, or harassing behavior
- Using automated systems to access the website in a manner that sends more requests than a human could reasonably produce
Any violation of these prohibited activities may result in immediate termination of your access to qvc-usa.com and potential legal action.
3. Ownership and Copyright
3.1 Intellectual Property Rights
All content on qvc-usa.com, including but not limited to text, graphics, logos, images, audio clips, video content, digital downloads, data compilations, software, and the compilation thereof (collectively, “Content”), is the exclusive property of QVC or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
The QVC name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of QVC or its affiliates. You may not use these marks without our prior written permission. Other names, logos, and marks appearing on the website are the property of their respective owners.
3.2 Restrictions on Use
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content from our website, except as follows:
- Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials
- You may store files that are automatically cached by your web browser for display enhancement purposes
- You may print or download one copy of a reasonable number of pages for your personal, non-commercial use
You must not access or use for any commercial purposes any part of the website or any services or materials available through the website without our express written consent.
4. External Websites
4.1 Third-Party Links
QVC-usa.com may contain links to third-party websites, services, or resources that are not owned or controlled by QVC. These links are provided solely for your convenience and do not constitute an endorsement by QVC of the content, products, services, or viewpoints expressed on such external websites.
4.2 No Responsibility
QVC has no control over and assumes no responsibility for the content, privacy policies, terms of use, or practices of any third-party websites or services. You acknowledge and agree that QVC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through such external websites.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites that you visit. Your interactions with external websites are solely between you and the third party, and you agree that QVC is not liable for any loss or claim arising from such interactions.
5. Affiliate Disclosure and Commission
5.1 Affiliate Relationships
QVC-usa.com may participate in affiliate marketing programs and may contain affiliate links to products and services. This means that QVC may receive a commission when you click on certain links on our website and make a purchase from affiliate partners. These affiliate relationships help support the operation and maintenance of our website.
5.2 Transparency
We are committed to maintaining transparency regarding our affiliate relationships. The presence of affiliate links does not influence our editorial content, product recommendations, or reviews. We strive to provide honest, unbiased information to help you make informed purchasing decisions. However, we may earn compensation when you purchase products through our affiliate links, which may affect which products we feature or discuss.
5.3 Pricing and Availability
Prices and availability of products featured through affiliate links are subject to change without notice. QVC does not control the pricing, availability, or quality of products sold by our affiliate partners. Any disputes regarding products purchased through affiliate links should be directed to the respective merchant or affiliate partner.
6. Product Listings and Availability
6.1 Product Information
QVC makes reasonable efforts to ensure that product descriptions, images, pricing, and availability information displayed on qvc-usa.com are accurate and current. However, we do not warrant that product descriptions, images, pricing, or other content on the website are complete, accurate, reliable, current, or error-free. If a product offered through our website is not as described, your sole remedy is to contact the seller or return the product in accordance with the applicable return policy.
6.2 Pricing and Typographical Errors
In the event that a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers or partners, QVC or the relevant merchant reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. We reserve the right to refuse or cancel such orders whether or not the order has been confirmed and your payment method has been charged. If your payment method has already been charged for a purchase and your order is cancelled, we will issue a refund to your payment method in the amount of the incorrect price.
6.3 Availability and Modifications
Product availability is subject to change without notice. We reserve the right to discontinue any product at any time. We also reserve the right to modify product offerings, features, specifications, prices, and availability at our sole discretion without prior notice.
7. Submissions and Feedback
7.1 User Content
If you submit comments, suggestions, ideas, feedback, reviews, testimonials, or other materials to QVC through the website or by email (“User Content”), you grant QVC a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in any media format and through any channel, whether now known or hereafter developed.
7.2 Representations
By submitting User Content, you represent and warrant that: (a) you own or control all rights to the User Content; (b) the User Content is accurate and not misleading; (c) use of the User Content does not violate these Terms or any applicable laws; and (d) the User Content will not cause injury to any person or entity.
7.3 No Obligation
QVC is under no obligation to post, use, or respond to any User Content. We reserve the right to remove, edit, or refuse to post any User Content for any reason at our sole discretion.
8. No Warranties
8.1 “As Is” Basis
QVC-usa.com and all content, products, and services provided through the website are offered on an “as is” and “as available” basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, QVC disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
8.2 No Guarantee
QVC does not warrant that: (a) the website will function uninterrupted, secure, or error-free; (b) defects will be corrected; (c) the website or servers that make it available are free of viruses or harmful components; or (d) the website or information obtained through the website will meet your requirements or expectations.
Your use of qvc-usa.com is at your sole risk, and you assume full responsibility for any costs associated with necessary servicing or repairs of equipment or data resulting from your use of the website.
9. Liability Limitations
9.1 Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall QVC, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the website; (b) any conduct or content of any third party on the website; (c) any content obtained from the website; or (d) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
9.2 Maximum Liability
In no event shall QVC’s total liability to you for all damages, losses, and causes of action exceed the amount you have paid to QVC, if any, in the twelve (12) months prior to the event giving rise to liability, or one hundred dollars ($100), whichever is greater.
9.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the above exclusions and limitations shall apply to the greatest extent permitted by law.
10. User Indemnification
You agree to indemnify, defend, and hold harmless QVC, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to qvc-usa.com; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, trademark, trade secret, or other property or privacy right; (d) any claim that your User Content caused damage to a third party; or (e) any content you post or share on or through the website.
This indemnification obligation will survive the termination of these Terms and your use of the website.
11. Privacy Policy
11.1 Data Collection and Use
Your use of qvc-usa.com is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information. By using our website, you consent to the collection and use of your information as described in the Privacy Policy.
11.2 Contact Information
For questions or concerns about our privacy practices, please contact us at support@qvc-usa.com or call 1 (888) 345-5788.
12. Modifications
12.1 Right to Modify
QVC reserves the right to modify, amend, or update these Terms at any time at our sole discretion. We will notify you of any changes by posting the new Terms on this page and updating the “Effective Date” at the top of these Terms. We may also provide additional notice through email or a prominent notice on our website for material changes.
12.2 Continued Use
Your continued use of qvc-usa.com after any modifications to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue your use of the website immediately. It is your responsibility to review these Terms periodically for changes.
13. Access Termination
13.1 Termination by QVC
QVC reserves the right to terminate or suspend your access to all or part of qvc-usa.com immediately, without prior notice or liability, for any reason whatsoever, including but not limited to your breach of these Terms. Upon termination, your right to use the website will immediately cease.
13.2 Effect of Termination
All provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.
13.3 Termination by You
You may terminate your use of qvc-usa.com at any time by discontinuing access to the website. If you have created an account, you may request account deletion by contacting us at support@qvc-usa.com.
14. Legal Jurisdiction
14.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania and the United States of America, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Chester County, Pennsylvania for the resolution of any disputes arising from or relating to these Terms or your use of qvc-usa.com.
14.2 Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the website shall be resolved exclusively through the courts located in Chester County, Pennsylvania. You waive any objection to venue in such courts and any claim that such courts are an inconvenient forum.
14.3 Class Action Waiver
You agree that any proceedings to resolve disputes will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.
15. Severability Clause
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, such provision shall be severed from these Terms. The invalidity, illegality, or unenforceability of any provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall continue in full force and effect.
16. Questions About These Terms
16.1 Contact Information
If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us:
Address:
QVC
1200 Wilson Drive
West Chester, PA 19380
Phone:
1 (888) 345-5788
Email:
support@qvc-usa.com